The telecom and media industry has changed greatly in recent years. Long gone are the days of using a bulky antenna to capture television signals and bringing out the phone book to make a call on the rotary dial. Now, everything we could possibly need is resting in the palms of our hands – meaning, we only have to rely on the incredible technology that loads and connects in seconds. However, companies who handle these processes are tasked with the essential job of ensuring this swift communication is readily available at all times. Telecom and media companies support applications, business solutions, website platforms and more – and must be prepared to do so with excellent IT services.