The retail industry has been transformed by convenience and quick service. Businesses who have the fastest response times and who are able to evolve with the times survive, sustain and thrive. However, the biggest rule in the retail industry is that consumers buy from who they know, like and trust – these three points are facilitated by prompt communication and quick deliveries… and all of this is enabled by technology. For example, improve employee efficiency with updated technology and ultimately increase customer satisfaction by providing easier processes when your team has the ability to nurture services effectively.