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about us MetrixIT Solutions

BPO offers businesses and companies an impactful alternative solution on a scalable platform, operating as beneficial partners to advance operations toward company goals. The largest constraint placed upon growing companies is time: time expressed in man hours for lower level employees and time invested into consuming tasks that require attention. BPO addresses these constraints by deploying a multipronged approach geared toward increased efficiency by harnessing an existing workforce with the potential to fill future roles within the company with cutting edge hiring solutions.

BPO elevates an operation immediately offering services that are no longer considered premiums but necessities, utilizing technological advancements developed by external experts eliminating overhead cost primarily associated with in-house development - coupled with expert technicians to provide unparalleled backend support, keeping operation running flawlessly while deploying preventive measure to ensure the elimination of potential hazards.

Operating an industry leading call center 24/7 to appease customers that live outside of the company’s native time zone, our staff is highly trained and excel at providing the care and support necessary to foster customer allegiance and trust. These convenient call centers allow smaller operations to complete with significantly larger competitor in the customer services arena.

Key offerings

Development

Instead of doing it in-house at a higher cost, take advantage of technical advancements in production.

Indian and US Timings

Allow yourself and your customers to be free of time zone constraints.

24*7 services

And if you are sleeping, the company will continue to work.

Call Centre

Dedicatedly serve your customers at all time.

Backend Support

Behind the scenes, but still ready to assist you in making your day special.

Recruitment

In a flash, you'll be able to overcome the recruitment obstacles.

WANT TO GET STARTED?

DECIDE WHAT'S BEST FOR YOUR BUSINESS!